Sources and citations

Sources: Prepare for the ACC Exam

Every work this course cites, in APA style. Each lesson, roleplay scenario and quiz also has its own list. Open a work to check it for yourself.

ICF documents are publications of the International Coaching Federation. Published sources are books, peer-reviewed papers, professional bodies, regulators and government pages.

About the course

Sources by lesson

Every work cited

  1. ICF document

    Hullinger, A. M., & DiGirola, J. A. (2018). Referring a client to therapy: A set of guidelines. International Coaching Federation. https://coachingfederation.org/wp-content/uploads/2024/12/icf-research-guide-referring-client-to-therapy.pdf

    Cited in: Coaching and therapy, and when to refer, The past, trauma and grief in coaching, Other settings: health, virtual and peer coaching, Section quiz: Definition and boundaries of coaching, Short quiz: ethical practice and a coaching mindset

  2. ICF document

    International Coaching Federation. (2019). Frequently asked questions. Archived December 10, 2019. Retrieved October 18, 2026, from https://web.archive.org/web/20191210192635/https://coachfederation.org/faqs

    Cited in: What coaching is, Coaching, mentoring, consulting and training, Other settings: health, virtual and peer coaching, Section quiz: Definition and boundaries of coaching

  3. ICF document

    International Coaching Federation. (2019). Updated ICF core competency model. Revised July 30, 2021. https://coachingfederation.org/wp-content/uploads/2024/12/icf-cs-core-competencies-2019.pdf

    Cited in: How the ACC Exam works, Confidentiality and its limits, Short quiz: confidentiality and conflicts of interest, Agreements and roles, when a sponsor pays, When the sponsor asks, Boundaries, and when to refer on, Honesty about your competence, A question outside your expertise, Keeping records, The Code of Ethics, and what happens when it's broken, Short quiz: records, the Code and complaints, Fees, marketing and ending well, Inclusion, power and fitness to practise, An offer that mixes roles, Section quiz: Coaching ethics, What coaching is, Coaching, mentoring, consulting and training, When the client wants the answer, Supervision and mentor coaching, Coaching and therapy, and when to refer, Being accurate about what you offer, The past, trauma and grief in coaching, Team coaching and group coaching, Short quiz: trauma, grief, and team and group coaching, Other settings: health, virtual and peer coaching, The core values in practice, When it may be more than coaching, Section quiz: Definition and boundaries of coaching, Demonstrates Ethical Practice, Embodies a Coaching Mindset, Short quiz: ethical practice and a coaching mindset, Establishes and Maintains Agreements, Cultivates Trust and Safety, Agreeing the focus, Maintains Presence, Listens Actively, Hearing what's under the words, Evokes Awareness, Facilitates Client Growth, Short quiz: evoking awareness and client growth, Where each behaviour sits, Asking well, A question that opens things up, Coaching tools, Between and beyond sessions, Section quiz: Competencies, strategies and techniques

  4. ICF document

    International Coaching Federation. (2020). ICF code of ethics. Revised June 25, 2021. https://coachingfederation.org/wp-content/uploads/2025/11/ICF-Code-of-Ethics-2020.pdf

    Cited in: Confidentiality and its limits, Conflicts of interest, Short quiz: confidentiality and conflicts of interest, Agreements and roles, when a sponsor pays, When the sponsor asks, Boundaries, and when to refer on, Honesty about your competence, A question outside your expertise, Keeping records, The Code of Ethics, and what happens when it's broken, Short quiz: records, the Code and complaints, Fees, marketing and ending well, Inclusion, power and fitness to practise, An offer that mixes roles, Section quiz: Coaching ethics, What coaching is, Supervision and mentor coaching, Coaching and therapy, and when to refer, Being accurate about what you offer, The past, trauma and grief in coaching, Team coaching and group coaching, Short quiz: trauma, grief, and team and group coaching, Other settings: health, virtual and peer coaching, The core values in practice, When it may be more than coaching, Section quiz: Definition and boundaries of coaching, Demonstrates Ethical Practice, Embodies a Coaching Mindset, Short quiz: ethical practice and a coaching mindset, Establishes and Maintains Agreements, Coaching tools, Between and beyond sessions, Section quiz: Competencies, strategies and techniques

  5. ICF document

    International Coaching Federation. (2020). ICF team coaching competencies: Moving beyond one-to-one coaching. https://coachingfederation.org/wp-content/uploads/2024/12/icf-cs-team-coaching-competencies.pdf

    Cited in: Inclusion, power and fitness to practise, Section quiz: Coaching ethics, Team coaching and group coaching, Section quiz: Definition and boundaries of coaching, Section quiz: Competencies, strategies and techniques

  6. ICF document

    International Coaching Federation. (2020). Insights and considerations for ethics. Retrieved October 18, 2026, from https://coachingfederation.org/resource/insights-and-considerations-for-ethics-2020/

    Cited in: Confidentiality and its limits, Conflicts of interest, Agreements and roles, when a sponsor pays, Keeping records, Inclusion, power and fitness to practise, Section quiz: Coaching ethics

  7. ICF document

    International Coaching Federation. (2021). Current ICF core competencies. The eleven competencies in use before the 2019 model. https://coachingfederation.org/app/uploads/2021/05/Current-ICF-Core-Competencies_Brand-Updated.pdf

    Cited in: Section quiz: Competencies, strategies and techniques

  8. ICF document

    International Coaching Federation. (2021). PCC markers. Revised June 25, 2021. https://coachingfederation.org/wp-content/uploads/2025/02/icf-cs-pcc-markers-2021.pdf

    Cited in: When the client wants the answer, Section quiz: Definition and boundaries of coaching, Demonstrates Ethical Practice, Embodies a Coaching Mindset, Establishes and Maintains Agreements, Cultivates Trust and Safety, Agreeing the focus, Maintains Presence, Listens Actively, Facilitates Client Growth, Asking well, A question that opens things up, Between and beyond sessions, Section quiz: Competencies, strategies and techniques

  9. ICF document

    International Coaching Federation. (2024). ICF coaching supervision competency model. https://coachingfederation.org/wp-content/uploads/2025/02/icf-cs-coaching-supervision-competencies.pdf

    Cited in: Section quiz: Competencies, strategies and techniques

  10. ICF document

    International Coaching Federation. (2024). ICF mentor coaching competency model. Revised June 9, 2026. https://coachingfederation.org/wp-content/uploads/2025/02/icf-cs-mentorcoachingcompetencies.pdf

    Cited in: Supervision and mentor coaching, Section quiz: Definition and boundaries of coaching

  11. ICF document

    International Coaching Federation. (2025). 2019 to 2025 ICF core competencies comparison chart. https://coachingfederation.org/wp-content/uploads/2025/09/icf-cs-core-comptencies-comparison-2025.pdf

    Cited in: How the ACC Exam works

  12. ICF document

    International Coaching Federation. (2025). 2025 ICF core competencies. Revised September 8, 2025. https://coachingfederation.org/wp-content/uploads/2025/09/icf-cs-core-competencies-2025.pdf

    Cited in: Inclusion, power and fitness to practise, Supervision and mentor coaching, Evokes Awareness, Between and beyond sessions, Section quiz: Competencies, strategies and techniques

  13. ICF document

    International Coaching Federation. (2025). ACC exam resource reference list. Revised June 4, 2025. Retrieved October 18, 2026, from https://coachingfederation.org/resource/acc-exam-reference-list

    Cited in: The Code of Ethics, and what happens when it's broken

  14. ICF document

    International Coaching Federation. (2025). ACC exam sample questions. Retrieved October 18, 2026, from https://coachingfederation.org/resource/acc-exam-sample-questions/

    Cited in: Coaching, mentoring, consulting and training, Team coaching and group coaching, Section quiz: Definition and boundaries of coaching, Demonstrates Ethical Practice, Cultivates Trust and Safety, Facilitates Client Growth, Where each behaviour sits, Coaching tools, Between and beyond sessions

  15. ICF document

    International Coaching Federation. (2025). ICF code of ethics: Overview of changes. https://coachingfederation.org/wp-content/uploads/2025/03/icf-ethics-code-of-ethics-rationale-2025.pdf

    Cited in: How the ACC Exam works

  16. ICF document

    International Coaching Federation. (2025). ICF code of ethics. Revised May 2026. https://coachingfederation.org/wp-content/uploads/2025/03/icf-ethics-code-of-ethics-2025.pdf

    Cited in: Keeping records, The Code of Ethics, and what happens when it's broken, Inclusion, power and fitness to practise, Section quiz: Coaching ethics, What coaching is, Supervision and mentor coaching, The past, trauma and grief in coaching, Team coaching and group coaching, The core values in practice, Section quiz: Definition and boundaries of coaching, Embodies a Coaching Mindset, Coaching tools, Section quiz: Competencies, strategies and techniques

  17. ICF document

    International Coaching Federation. (2025). Professional Certified Coach (PCC) candidate guide. Retrieved October 18, 2026, from https://coachingfederation.org/credentials-and-standards/pcc-paths

    Cited in: Section quiz: Coaching ethics

  18. ICF document

    International Coaching Federation. (2026). About the ICF coaching supervision competencies. Retrieved October 18, 2026, from https://coachingfederation.org/credentialing/coaching-competencies/coaching-supervision-competencies/

    Cited in: Supervision and mentor coaching, Section quiz: Definition and boundaries of coaching, Embodies a Coaching Mindset, Section quiz: Competencies, strategies and techniques

  19. ICF document

    International Coaching Federation. (2026). ACC minimum skills requirements. Revised January 26, 2026. https://coachingfederation.org/wp-content/uploads/2025/09/icf-cs-acc-minimum-skills.pdf

    Cited in: When the client wants the answer, Section quiz: Definition and boundaries of coaching, Demonstrates Ethical Practice, Establishes and Maintains Agreements, Cultivates Trust and Safety, Agreeing the focus, Maintains Presence, Listens Actively, Evokes Awareness, Facilitates Client Growth, Short quiz: evoking awareness and client growth, Asking well, A question that opens things up, Section quiz: Competencies, strategies and techniques

  20. ICF document

    International Coaching Federation. (2026). Associate Certified Coach (ACC) candidate guide. Revised September 2026. Retrieved October 18, 2026, from https://coachingfederation.org/resource/acc-candidate-guide/

    Cited in: How the ACC Exam works, A study plan that fits your exam date, Confidentiality and its limits, Conflicts of interest, Boundaries, and when to refer on, Honesty about your competence, Fees, marketing and ending well, Section quiz: Coaching ethics, What coaching is, Coaching, mentoring, consulting and training, Supervision and mentor coaching, Coaching and therapy, and when to refer, Short quiz: trauma, grief, and team and group coaching, The core values in practice, Section quiz: Definition and boundaries of coaching, Demonstrates Ethical Practice, Short quiz: ethical practice and a coaching mindset, Facilitates Client Growth, Asking well, Coaching tools, Section quiz: Competencies, strategies and techniques, Sitting the exam at home or at a test centre

  21. ICF document

    International Coaching Federation. (2026). Coaching supervisor toolkit. Updated August 18, 2026. https://coachingfederation.org/wp-content/uploads/2026/08/icf-cs-coaching-supervisor-toolkit.pdf

    Cited in: Coaching, mentoring, consulting and training, Coaching and therapy, and when to refer, Team coaching and group coaching, Section quiz: Definition and boundaries of coaching, Section quiz: Competencies, strategies and techniques

  22. ICF document

    International Coaching Federation. (2026). Code of ethics. Retrieved October 18, 2026, from https://coachingfederation.org/ethics/code-of-ethics

    Cited in: How the ACC Exam works

  23. ICF document

    International Coaching Federation. (2026). Complaint processes for coaches and education providers. Retrieved October 18, 2026, from https://coachingfederation.org/credentialing/coaching-ethics/complaints/

    Cited in: The Code of Ethics, and what happens when it's broken, Short quiz: records, the Code and complaints, Section quiz: Coaching ethics

  24. ICF document

    International Coaching Federation. (2026). Elements of ICF's ethical conduct review (ECR) process. Revised May 2026. https://coachingfederation.org/wp-content/uploads/2024/12/icf-ethics-ethical-conduct-review-process.pdf

    Cited in: The Code of Ethics, and what happens when it's broken, Short quiz: records, the Code and complaints

  25. ICF document

    International Coaching Federation. (2026). Experience requirements. Retrieved October 18, 2026, from https://coachingfederation.org/credentialing/prepare-for-icf-credential-application/experience-requirements/

    Cited in: Section quiz: Coaching ethics

  26. ICF document

    International Coaching Federation. (2026). ICF ACC credential exam. Retrieved October 18, 2026, from https://coachingfederation.org/credentialing/icf-credential-exams/acc-exam/

    Cited in: How the ACC Exam works, Sitting the exam at home or at a test centre

  27. ICF document

    International Coaching Federation. (2026). ICF ethics assist line. Retrieved October 18, 2026, from https://coachingfederation.org/resource/icf-ethics-assist-line

    Cited in: The Code of Ethics, and what happens when it's broken

  28. ICF document

    International Coaching Federation. (2026). Insights and considerations for ethics. Revised February 2026. https://coachingfederation.org/wp-content/uploads/2025/03/icf-ethics-ethical-insights-and-considerations.pdf

    Cited in: Agreements and roles, when a sponsor pays, Section quiz: Coaching ethics, Section quiz: Definition and boundaries of coaching

  29. ICF document

    International Coaching Federation. (2026). Mentor coaching. Retrieved October 18, 2026, from https://coachingfederation.org/credentials-and-standards/mentor-coaching

    Cited in: Supervision and mentor coaching

  30. ICF document

    International Coaching Federation. (2026). Our values. Retrieved October 18, 2026, from https://coachingfederation.org/about/values/

    Cited in: The core values in practice

  31. ICF document

    International Coaching Federation. (2026). PCC minimum skills requirements. Revised January 26, 2026. https://coachingfederation.org/wp-content/uploads/2025/09/icf-cs-pcc-minimum-skills-requirements.pdf

    Cited in: Listens Actively, Section quiz: Competencies, strategies and techniques

  32. ICF document

    International Coaching Federation. (n.d.). Team coaching competencies. Retrieved October 18, 2026, from https://coachingfederation.org/team-coaching-competencies

    Cited in: Team coaching and group coaching

  33. Published source

    Abner, C. (2024). Your complete guide to the ICF credentialing exam: Tips for success. International Coaching Federation blog. Retrieved October 18, 2026, from https://coachingfederation.org/blog/your-complete-guide-to-the-icf-credentialing-exam-tips-for-success-and-certification/

    Cited in: How the ACC Exam works, Where each behaviour sits

  34. Published source

    American Counseling Association. (2014). 2014 ACA code of ethics. https://www.counseling.org/docs/default-source/default-document-library/ethics/2014-aca-code-of-ethics.pdf

    Cited in: Confidentiality and its limits, Conflicts of interest, Inclusion, power and fitness to practise, Section quiz: Coaching ethics

  35. Published source

    Association for Coaching, EMCC, APECS, & AOCS. (2018). The global code of ethics for coaches, mentors and supervisors (Version 2). https://mentor.unm.edu/img/GCoE/Global%20Code%20of%20Ethics.pdf

    Cited in: Section quiz: Definition and boundaries of coaching

  36. Published source

    Bertsch, S., Pesta, B. J., Wiscott, R., & McDaniel, M. A. (2007). The generation effect: A meta-analytic review. Memory & Cognition, 35(2), 201–210. https://doi.org/10.3758/BF03193441

    Cited in: Section quiz: Competencies, strategies and techniques

  37. Published source

    Bjork, R. A., Dunlosky, J., & Kornell, N. (2013). Self-regulated learning: Beliefs, techniques, and illusions. Annual Review of Psychology, 64, 417–444. https://doi.org/10.1146/annurev-psych-113011-143823

    Cited in: A study plan that fits your exam date

  38. Published source

    British Association for Counselling and Psychotherapy. (2019). Good practice in action 014 legal resource: Managing confidentiality within the counselling professions. https://www.sophroacademy.co.uk/wp-content/uploads/2020/07/bacp-managing-confidentiality-legal-resource-gpia014-july2019.pdf

    Cited in: Section quiz: Definition and boundaries of coaching

  39. Published source

    British Association for Counselling and Psychotherapy. (2020). COVID-19 response: Confidentiality and disclosure issues for practitioners. https://www.bacp.co.uk/media/11145/bacp-covid-19-confidentiality-and-disclosure-issues-member-resource.pdf

    Cited in: Section quiz: Definition and boundaries of coaching

  40. Published source

    British Association for Counselling and Psychotherapy. (2023). Good practice in action 110 fact sheet: Boundaries within the counselling professions. https://www.bacp.co.uk/media/18188/gpia-110-fs-boundaries-within-the-clg-profs-update-2023.pdf

    Cited in: Conflicts of interest, Section quiz: Coaching ethics

  41. Published source

    Cambridge Dictionary. (n.d.). Open question. Cambridge University Press. Retrieved October 18, 2026, from https://dictionary.cambridge.org/dictionary/english/open-question

    Cited in: Section quiz: Competencies, strategies and techniques

  42. Published source

    Career Development Institute. (2022). Definitions: Career development and related roles. https://www.thecdi.net/CDI/media/Write/Documents/CDI_Definitions_Career_Development_and_Related_Roles_November_2022.pdf

    Cited in: Section quiz: Definition and boundaries of coaching

  43. Published source

    Cepeda, N. J., Vul, E., Rohrer, D., Wixted, J. T., & Pashler, H. (2008). Spacing effects in learning: A temporal ridgeline of optimal retention. Psychological Science, 19(11), 1095–1102. https://doi.org/10.1111/j.1467-9280.2008.02209.x

    Cited in: A study plan that fits your exam date

  44. Published source

    CIPD. (2025). Coaching and mentoring. Chartered Institute of Personnel and Development. Retrieved October 18, 2026, from https://www.cipd.org/uk/knowledge/factsheets/coaching-mentoring-factsheet/

    Cited in: Boundaries, and when to refer on, Coaching, mentoring, consulting and training, Section quiz: Definition and boundaries of coaching

  45. Published source

    Department for Education. (2026). Keeping children safe in education 2026. GOV.UK. Retrieved October 18, 2026, from https://www.gov.uk/government/publications/keeping-children-safe-in-education--2

    Cited in: Boundaries, and when to refer on, Inclusion, power and fitness to practise, Section quiz: Coaching ethics

  46. Published source

    Dunlosky, J., Rawson, K. A., Marsh, E. J., Nathan, M. J., & Willingham, D. T. (2013). Improving students' learning with effective learning techniques: Promising directions from cognitive and educational psychology. Psychological Science in the Public Interest, 14(1), 4–58. https://doi.org/10.1177/1529100612453266

    Cited in: A study plan that fits your exam date

  47. Published source

    EMCC Global, & Association for Coaching. (2025). Global code of ethics for coaches, mentors and supervisors (Version 4). https://www.emccfrance.org/wp-content/uploads/GLOBAL-CODE-OF-ETHICS-EMCC-December-2025.pdf

    Cited in: Confidentiality and its limits, Conflicts of interest, Boundaries, and when to refer on, Keeping records, Fees, marketing and ending well, Inclusion, power and fitness to practise, Section quiz: Coaching ethics, Section quiz: Competencies, strategies and techniques

  48. Published source

    Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge University Press (original work published 1984). https://doi.org/10.1017/CBO9781139192675

    Cited in: Section quiz: Definition and boundaries of coaching

  49. Published source

    Gollwitzer, P. M., & Sheeran, P. (2006). Implementation intentions and goal achievement: A meta-analysis of effects and processes. Advances in Experimental Social Psychology, 38, 69–119. https://doi.org/10.1016/S0065-2601(06)38002-1

    Cited in: Section quiz: Competencies, strategies and techniques

  50. Published source

    Habermas, T. (2018). Working through by narrating experiences repeatedly. In Emotion and narrative: Perspectives in autobiographical storytelling (pp. 237–260). Cambridge University Press. https://doi.org/10.1017/9781139424615.011

    Cited in: Section quiz: Competencies, strategies and techniques

  51. Published source

    Health and Care Professions Council. (2026). The professions we regulate. Retrieved October 18, 2026, from https://www.hcpc-uk.org/about-us/who-we-regulate/the-professions/

    Cited in: Section quiz: Definition and boundaries of coaching

  52. Published source

    HM Revenue & Customs. (n.d.). Self Assessment tax returns: Get help. GOV.UK. Retrieved October 18, 2026, from https://www.gov.uk/self-assessment-tax-returns/get-help

    Cited in: Section quiz: Definition and boundaries of coaching

  53. Published source

    Information Commissioner's Office. (n.d.). Personal data breaches: A guide. Retrieved October 18, 2026, from https://ico.org.uk/for-organisations/report-a-breach/personal-data-breach/personal-data-breaches-a-guide/

    Cited in: Keeping records, Section quiz: Coaching ethics

  54. Published source

    Information Commissioner's Office. (n.d.). Principle (c): Data minimisation. Retrieved October 18, 2026, from https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/data-protection-principles/a-guide-to-the-data-protection-principles/data-minimisation/

    Cited in: Keeping records, Section quiz: Coaching ethics

  55. Published source

    International Association of Facilitators. (2004). Statement of values and code of ethics. https://iaf-world.org/wp-content/uploads/2025/09/IAF-Statement-of-Values-Code-of-Ethics.pdf

    Cited in: Section quiz: Definition and boundaries of coaching

  56. Published source

    Kerfoot, B. P. (2009). Learning benefits of on-line spaced education persist for 2 years. Journal of Urology, 181(6), 2671–2673. https://doi.org/10.1016/j.juro.2009.02.024

    Cited in: A study plan that fits your exam date

  57. Published source

    Koh, J. (2020). How to create powerful chemistry coaching calls. International Coaching Federation blog. Retrieved October 18, 2026, from https://coachingfederation.org/blog/how-to-create-powerful-chemistry-coaching-calls/

    Cited in: Section quiz: Competencies, strategies and techniques

  58. Published source

    Kornell, N., & Bjork, R. A. (2008). Learning concepts and categories: Is spacing the "enemy of induction"? Psychological Science, 19(6), 585–592. https://doi.org/10.1111/j.1467-9280.2008.02127.x

    Cited in: A study plan that fits your exam date

  59. Published source

    National Board for Health & Wellness Coaching. (n.d.). Scope of practice. https://nbhwc.org/wp-content/uploads/2026/08/Scope-of-Practice-PDF.pdf

    Cited in: Other settings: health, virtual and peer coaching, Section quiz: Definition and boundaries of coaching

  60. Published source

    National Institute on Alcohol Abuse and Alcoholism. (n.d.). Alcohol and the brain. Retrieved October 18, 2026, from https://www.niaaa.nih.gov/health-topics-alcohol-and-brain

    Cited in: Coaching and therapy, and when to refer, Section quiz: Definition and boundaries of coaching

  61. Published source

    NHS. (n.d.). Angina. Retrieved October 18, 2026, from https://www.nhs.uk/conditions/angina/

    Cited in: Section quiz: Definition and boundaries of coaching

  62. Published source

    NHS. (n.d.). Antidepressants. Retrieved October 18, 2026, from https://www.nhs.uk/medicines/antidepressants/

    Cited in: Section quiz: Definition and boundaries of coaching

  63. Published source

    NHS. (n.d.). Counselling. Retrieved October 18, 2026, from https://www.nhs.uk/mental-health/talking-therapies-medicine-treatments/talking-therapies-and-counselling/counselling/

    Cited in: Section quiz: Definition and boundaries of coaching

  64. Published source

    NHS. (n.d.). Depression in adults: Symptoms. Retrieved October 18, 2026, from https://www.nhs.uk/mental-health/conditions/depression-in-adults/symptoms/

    Cited in: Section quiz: Definition and boundaries of coaching

  65. Published source

    NHS. (n.d.). Grief after bereavement or loss. Retrieved October 18, 2026, from https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/feelings-and-symptoms/grief-bereavement-loss/

    Cited in: The past, trauma and grief in coaching, Section quiz: Definition and boundaries of coaching

  66. Published source

    O*NET OnLine. (2026). Certification: Master Certified Coach (MCC). U.S. Department of Labor. Retrieved October 18, 2026, from https://www.onetonline.org/link/certinfo/2090-A

    Cited in: What coaching is, Section quiz: Definition and boundaries of coaching

  67. Published source

    Office for Health Improvement and Disparities. (2022). Working definition of trauma-informed practice. GOV.UK. Retrieved October 18, 2026, from https://www.gov.uk/government/publications/working-definition-of-trauma-informed-practice/working-definition-of-trauma-informed-practice

    Cited in: The past, trauma and grief in coaching, Section quiz: Definition and boundaries of coaching

  68. Published source

    Pinto-Coelho, K. G. (2018). To share or not to share. Society for the Advancement of Psychotherapy (APA Division 29). Retrieved October 18, 2026, from https://societyforpsychotherapy.org/to-share-or-not-to-share/

    Cited in: Cultivates Trust and Safety, Section quiz: Competencies, strategies and techniques

  69. Published source

    Russo, H. (2022). Coaching for success: T-GROW. Health Education England, Kent, Surrey and Sussex. https://kss.hee.nhs.uk/wp-content/uploads/sites/15/2022/08/Coaching-for-success-TGROW.pdf

    Cited in: What coaching is, Facilitates Client Growth, Coaching tools, Section quiz: Competencies, strategies and techniques

  70. Published source

    Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. https://doi.org/10.1037/0003-066X.55.1.68

    Cited in: Section quiz: Definition and boundaries of coaching, Facilitates Client Growth, Short quiz: evoking awareness and client growth, Section quiz: Competencies, strategies and techniques

  71. Published source

    Schwartz, S. H. (2012). An overview of the Schwartz theory of basic values. Online Readings in Psychology and Culture, 2(1). https://doi.org/10.9707/2307-0919.1116

    Cited in: Evokes Awareness, Section quiz: Competencies, strategies and techniques

  72. Published source

    Solution Focused Brief Therapy Association Research Committee. (2025). Solution focused therapy treatment manual for working with individuals (3rd ed.). Solution Focused Brief Therapy Association. https://www.sfbta.org/Solution%20Focused%20Therapy%20Treatment%20Manual%20for%20Working%20with%20Individuals%20-3rd%20Edition-%20final.pdf

    Cited in: Coaching tools, Between and beyond sessions, Section quiz: Competencies, strategies and techniques

  73. Published source

    The Myers & Briggs Foundation. (n.d.). Become MBTI certified. Retrieved October 18, 2026, from https://www.myersbriggs.org/using-type-as-a-professional/certify-to-administer-the-mbti-tool/

    Cited in: Coaching tools

  74. Published source

    The Supreme Court of the United Kingdom. (2013). R (on the application of Prudential plc) v Special Commissioner of Income Tax [2013] UKSC 1: Press summary. https://supremecourt.uk/uploads/uksc_2010_0215_press_summary_bb0ea54d9e.pdf

    Cited in: Section quiz: Definition and boundaries of coaching

  75. Published source

    Yeo, E., & Torres-Harding, S. R. (2021). Rupture resolution strategies and the impact of rupture on the working alliance after racial microaggressions in therapy. Psychotherapy, 58(4), 460–471. https://doi.org/10.1037/pst0000372

    Cited in: Inclusion, power and fitness to practise

  76. About Robin

    Robin. (2026). How the mock exam is timed. Robin codebase, exam-practice/mock/_shared/constants.ts.

    Cited in: How the ACC Exam works, A study plan that fits your exam date

  77. About Robin

    Robin. (2026). The ACC course and ICF: The title, the competency names, the disclaimer and the claims to avoid. docs/product/research/legal/icf-course-name-usage.md.

This course is independent. Robin is not affiliated with, endorsed by, or approved by the International Coaching Federation (ICF) or Pearson VUE. It is not ICF coach education and does not count towards an ICF credential or CCE units. The questions are original, not from the real exam.